FAQ

How to Adjust the Parameters of Laser Welding Machine+
Laser welding is a necessary and first welding processing method in modern industrial production. It is a leap-forward technological advancement to traditional welding and is in line with all application welding in the industrial production field, including high-end fields such as automobiles, shipbuilding, and aerospace. The scope of application is improper. Broad, the following introduces the adjustment methods of the three major parameters of the 2kw laser welding machine.
What power of fiber laser cutting machine do I need?+
The right power depends on the materials and thicknesses you need to cut. As a general guide: 1000W–3000W handles thin sheets (carbon steel up to 10mm, stainless steel up to 6mm) at high speed and low cost, making it ideal for light manufacturing and sheet metal workshops. 6000W–12000W covers medium-heavy industry needs — cutting carbon steel up to 25mm and stainless steel up to 20mm with excellent edge quality. 20000W–30000W is designed for heavy fabrication where cutting thick structural steel (up to 60mm+) and maximizing throughput are the priority. Xinhong offers machines from 500W to 30000W — our engineers can recommend the right configuration based on your material list, sheet size and production volume. Contact us for a free technical consultation.
What after-sales support and warranty does Xinhong provide?+
Xinhong provides comprehensive after-sales support to ensure your equipment runs at peak performance from day one. All machines come with a 2-year warranty on the machine body and a 1-year warranty on core laser source components (IPG/RAYCUS/GW). Our support package includes: remote technical assistance via video call within 24 hours of your request; spare parts supply with common consumables (nozzles, protective lenses, ceramic rings) dispatched within 3 business days; on-site installation and commissioning guidance by our certified engineers; and full operation training for your team — either on-site or via online session. For buyers in Europe, we maintain regional spare parts inventory to minimize downtime. Contact us at [email protected] or call +8613705438717 to reach our technical team directly.